What our customers say

We regularly carry out customer satisfaction surveys to ensure that we are continually providing the highest level of service possible and so that we can improve.

Below are some of the results from recent surveys. If you would like to speak to any of our customers please contact us and we will put you in touch with them.

Performance rating:
1 = "Totally dissatisfied"   10 = "Totally satisfied"

Customer Name / Product installed Overall quality of product Overall quality of service Completion of contract to agreed costs Completion of contract to agreed time Safety Other comments
Oldham MBC / Security Lighting
9
9
9
7
9
  
First Choice Homes Oldham / Security Lighting and CCTV
10
10
10
10
10
 Work completed very quickly. Residents were very happy with engineers of Royle Security - all very polite, cleaned up after themselves where needed. Some small defects that were rectified quickly.
Tameside MBC / Door Entry System
9
10
10
10
10
  
Howarth Brothers Haulage / CCTV
10
10
10
9
10
 An excellent service was given from the day we commissioned Royle Security to the day our CCTV system went live and aftersales support is world class. We will only use Royle Security in the future.
Lock Inspection Systems Ltd. / Monitored Alarm System
10
10
10
10
10
  
Maysand Ltd. / Monitored Alarm System
10
10
10
10
10
  
Rol-lite Blinds Ltd. / Access Control System
9
9
9
10
10
  
Tanner Brothers Ltd. / CCTV and Alarm System
8
7
10
8
10
  
Mrs Knight / Video Door Entry
10
10
10
10
10
 I have used for Royle Security for over 10 years and they have done my alarm, lights and now door entry system. Their after sales service is second to none.
Mr & Mrs Parsons / Alarm System
9
9
10
9
9
 Fantastic service and nothing too much trouble for engineers
Mr Johnson / Wireless Home Safety System 10 10 10 10 9 The engineers from Royle Security were superb, the system was installed in a few hours and because it is wireless there is no mess anywhere. A first class job.

All customers said they would definitely use Royle Security for future contracts.

home safety system