Till Fraud

This is probably one of the most annoying types of theft to a small business owner. This is because it is carried out by the people you trust – your staff. Unfortunately it happens either because some people are just downright dishonest or they succumb to the temptation that presents itself.

Did you know?

• Retail Crime in the UK is estimated at well above the £1/2 billion mark per year
• 80% of retail fraud is at point of sale - till fraud
• Retail businesses lose an average of 1% of their turnover to retail fraud each year
• Many staff do not regard consuming goods or taking goods for personal use as theft, but as perks of the job
• Till fraud is totally predictable, and is a function of the degree of security employed. Awareness significantly reduces your risks.

If you have cash tills then a professionally installed Royle Security CCTV till monitoring system is essential. This will help you to spot the various types of till fraud. They are:-

Sweethearting

An accomplice ('sweetheart') presents expensive items for purchase. The till operator rings up the items - but at a lower price, or the till operator fails to register items altogether. This type of loss shows up later as 'stock shrinkage'.

No Sales/Void

'No sales' purchases accumulate a cash surplus in the till, which is then removed by the end of the shift. 'No sales' should be exceptional items, and should be checked, in particular towards the end of the shift. This however makes heavy demands on management time - which gives rogue staff the opportunity they are looking for. Voids are a variation of 'no sale', with a genuine purchase cancelled after the client had left the premises. The surplus is removed from the till by shift end.

Returns and Refunds

Items of stock are removed from the shelves in a food store and presented to the check out for refund. Cash is paid to an accomplice (sweetheart) or to the till operator.

Substitute Scanning

Where checkouts are equipped with bar-code scanning devices, the operator passes two items over the scanning device at one time so that only one item is recorded, (normally the low value item).

Cash theft

The cashier simply takes the cash and steals it. When balanced the till is wrong and no errors can be found. Pretty straightforward but the hardest to detect, or prove, unless you have a CCTV till monitoring system.

Whatever your individual requirements we will design your system just for you and our qualified engineers will install it to the latest SSAIB and BSI standards so you can feel safe that you are protecting your staff your business and ultimately your profits.

Call us now on freephone 0500 1 0500 2 and arrange your free, no obligation home security survey.